Staff and external agency interpreters are available to interpret in over 70 languages to enable women from non-English speaking backgrounds equitable access to healthcare.
|The interpreters are familiar with women's health issues and terminology to ensure accurate communication. Telephone interpreters (TIS) are also available 24 hours a day when no on-site interpreter is available. |
|Any patient requiring an interpreter for their healthcare is entitled to request one.|
Interpreter bookings should be made when making a clinic appointment.
Hours and days of service operation
|Monday to Friday 9.00am - 4.30pm |
|Telephone interpreters (TIS) are available 24 hours a day when no on-site interpreter is available.|
|Business hours access to Telephone Interpreters: contact Language Services|
|After hours and Public Holiday access to TIS: contact Switchboard (8345 2000)|
|Language Services Manager: Poni Poselli |
|Phone: (03) 8345 3055|