Staff and external agency interpreters are available to interpret in over 70 languages to enable women from non-English speaking backgrounds equitable access to healthcare.
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The interpreters are familiar with women's health issues and terminology to ensure accurate communication. Telephone interpreters (TIS) are also available 24 hours a day when no on-site interpreter is available.
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Bookings
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Any patient requiring an interpreter for their healthcare is entitled to request one.
Interpreter bookings should be made when making a clinic appointment.
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Hours and days of service operation
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Monday to Friday 9.00am - 4.30pm
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Telephone interpreters (TIS) are available 24 hours a day when no on-site interpreter is available.
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Business hours access to Telephone Interpreters: contact Language Services
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After hours and Public Holiday access to TIS: contact Switchboard (8345 2000)
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Service contact
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Language Services Manager: Poni Poselli
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Phone: (03) 8345 3055
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