In their Shoes

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In their Shoes

Health Literacy Forum

Practical steps for health literacy and patient centred care

Wednesday 21 March 2012, 9am – 5pm, Bio 21

Improve the delivery of health care and the patient experience

A one-day forum for health professionals, health care administrators and quality & safety managers interested in exploring health literacy and how it is linked to patient centred care.

Speakers including international guest, Dr Rima Rudd from Harvard University, will present practical strategies and approaches for improvements at both the individual and systems level. The link between key concepts and the National Standards for Safety and Quality will also be discussed.

when: Wednesday 21 March, 2012

where: Bio 21, Flemington Road Parkville (next to the Royal Women’s Hospital) Bio21 website and map

registration and costs: $85 inc. GST online registration form

Speakers will include:

Dr Rima Rudd, Harvard University

Dr Karen Luxford, from the Clinical Excellence Commission

Dr Sophie Hill, Centre for Health Communication and Participation and the Cochrane Consumers and Communication Review Group

Dr Nicola Dunbar, Australian Commission on Safety and Quality in Health Care

Professor Robert Adams, Director The Health Observatory, The University of Adelaide

Michal Morris, General Manager of the Centre for Culture, Ethnicity & Health

Facilitated by Maureen Johnson - VQC Fellow 2010-11

Registration enquiries: email registration enquiries or call (03) 8345 2954

Event enquiries: email Maureen Johnson or call (03) 8345 3040