Patient Rights & Responsibilities

As a patient of the Royal Women's Hospital you have the right to:

• make a complaint

• be treated with respect and dignity

• tretment and care in a safe environment

• privacy and confidentiality for your personal and health information, except where the law permits this to be disclosed

• choose to receive care as a public or private patient

• discuss any questions or concerns you may have about your care

• participate in making decisions about your treatment, care and discharge from hospital

• be accompanied by a support persone at most times

• information about which staff are responsible for your care

• information about your health care and, if you wish, a second opinion

• seek an accredited interpreter

• refuse treatment and services offered to you

• access your health records according to the law

• receive a culturally sensitive service

what are my responsibilities?

• tell everybody involved in your cae what your expectations are

• tell staff if you have a problem

• understand your treatment and ask questions if you don't

• give staff accurate information about your health and your present treatment

• tell hospital staff if your conditions changes

• follow your prescribed treatment

• be considerate of staff and other patients and ask your visitors to do the same

• come to your appointment, or tell staff if you need to change an appointment.