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what if I don't have a medicare card


Patients from overseas

The Royal Women's Hospital is a public health care facility. All patients who use this facility must have a Medicare Card. Any patients who do not have a Medicare card or are not eligible for Medicare benefits will need to organise payment with our Patient Accounts Department before receiving care and services.



Patient accounts


If you do not have a Medicare card or Private Health Insurance the Patient Accounts Department will provide you with an invoice before your consultation. You will need to pay this account at the Women's cashiers office. The cashiers are located on the ground floor. For patients attending the Women's Community Clinics or patients attending the hospital out of business hours, invoices will be posted.

If you are having elective surgery, the Women's Patient Accounts Department and Overseas Patient Coordinator can give you more information about costs. All elective surgery patients need to pay before the surgery takes place.

For more information contact the Women's Patient Accounts Department.

Private health insurance


Patients with private health insurance need to visit the Patient Accounts Department and sign claim forms. An invoice will be sent directly to your private health fund for reimbursement.

Reciprocal rights


If you are a resident of a country that has a health care agreement with Australia (known as a reciprocal health care agreement) you are entitled to limited subsidised health services for immediately necessary treatment while visiting Australia.

Patients who may be eligible for reciprocal rights will also need to visit the Patient Accounts Department and show a current passport. Contacting Medicare can then confirm your entitlement under the Reciprocal Rights Health Care agreements. This does not include visitors to Australia on student visas.

Any enquiries regarding applications for a Medicare Card are to be directed to Medicare on 132 011

Women's social support services


If you need to organise alternative payment arrangements or to declare financial hardship you will be referred to Women's Social Support Services for an assessment of your financial situation.

A general guide to costs


Outpatient consultation or Accident and Emergency consultation
$108.00
Ultrasound
$150.00
Day procedure
$350.00
If you are admitted to hospital - bed stay
$575.00
If your baby is admitted to the Neonatal Unit - bed stay
$575.00

If you are a maternity patient, a deposit of $1725.00 AUD will need to be paid prior to 36 weeks gestation.

Please note: These costs do not include radiology, pathology, anaesthetic and interpreting services. The above figures are given as a general guide only and are subject to change.

Further information



Royal Women's Hospital


Patient Accounts
Tel: (03) 8345 3011

Cashiers
Tel: (03) 9344 3015

Other contacts


Medicare Australia
Tel: 13 20 11
Web: http://www.medicareaustralia.gov.au

Published Jan 2008
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