We are very grateful to every person who enters into an agreement to make direct debit donations to the Women's.
By agreeing to a direct debit request, you will be authorising the Women's to arrange for funds to be debited from your account in accordance with our Direct Debit Request Service Agreement.
We will only arrange for funds to be debited from your account as authorised in your direct debit request.
Your account will be debited on or around the 10th of each month or the date on which you start your donations. If the debit day falls on a day that is not a banking day, we may debit your account on the next banking day.
If you are uncertain when the payment will be debited from your account, please check with your financial institution.
For queries or suspected errors
If you believe there has been an error in debiting your account, you should notify us directly on (03) 8345 2954 and confirm in writing with us as soon as possible so that we can resolve your query promptly.
If you wish to amend your payment you should notify us in writing at least 14 days before the next debit day.
Notice may be given to us at:
Office of Philanthropy and Community Investment, The Royal Women's Hospital
Mail: Locked Bag 300, Grattan St and Flemington Rd, Parkville VIC 3052
Full details of Direct Debit Service agreement
Please refer to our Direct Debit Service Agreement.