New visitors policy
We are currently restricting visitor entry into our hospitals in Parkville and Sandringham to limit the spread of coronavirus (COVID-19).
By having less people in our hospital, we are protecting you, your family and our staff.
We realise this may be disappointing for our patients and their families, but we ask for your understanding and patience as we work to ensure your health and safety during this challenging time.
The following visitor policy applies at the Women's, Frances Perry House and Level 2 private consulting suites located within the Women’s:
- Newborn Intensive Care Unit and Special Care Nursery – 1 parent or guardian at a time for each baby, no time limit.
- Birth Centre – 1 birth partner during labour and birth.
- Maternity wards (antenatal and postnatal) – 1 designated partner, up to 2 hours per day.
- Complex care ward – 1 designated support person, up to 1 hour per day.
- Outpatient clinic and imaging appointments – Patients only. Partner or support person can drop off and if possible may use audio/video call during appointment. They cannot wait in the hospital.
- Strictly no children – Unless they are a patient, children under 18 years of age will not be able to enter our hospitals.
- Day Surgery – Patients only. Partner or support person can drop off. They cannot wait in the hospital. They will receive a phone call when patient is ready to be collected and can enter the hospital to escort patient from Day Surgery.
- Women’s Emergency Care (WEC) – Patients only. Partner or support person can drop off and if possible may use audio/video call during assessment. Note: WEC waiting area is limited so partner/support person may be asked to wait outside.
- Screening – Every person seeking entry to our hospitals in Parkville and Sandringham will be screened. Find out more about screening.
- Masks – Anyone gaining entry to our hospital is required to wear a surgical face mask (distributed at screening points). Watch our video showing how to wear a face mask safely.
- Deliveries – No external delivery people will be admitted for food or flower deliveries at this time.
In exceptional circumstances, we encourage families to discuss their individual needs with our staff.