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The Women’s has recently eased its permitted visitor policy.

We now welcome two visitors (including an accompanied child) during visiting hours for patients staying overnight at Parkville.

Patients attending an out-patient appointment at Parkville can bring one adult person with them.

Our policies for Parkville and Sandringham are different. For more information, please see the “permitted visitors” sections for each hospital site below.

As COVID is still a threat to our community, some of our COVID Safe measures remain in place to help us:

  • manage the volume of people in our hospital, and  
  • reduce the risk of COVID transmission to vulnerable women and babies in our care, as well as our staff.

Please view the information below to find out more about vaccination requirements for visitors, screening measures, visiting hours and more.

Parkville permitted visitors

Inpatients – patients staying overnight in our hospital

  • Newborn Intensive Care Unit and Special Care Nursery – Two (2) people (adult or sibling) are welcome to visit a baby at any one time during visiting hours. This includes the baby’s parents or designated guardian, who can visit outside of visiting hours. Parkville visiting hours are 2pm-8pm. Families, please contact the nurse manager before visiting if exceptional circumstances apply.
  • Birth Centre – Two (2) support people, including a partner, may be with a patient during labour and birth with no time limit.*
  • Maternity wards – Two (2) people (adult or child) are welcome to visit a patient at any one time during visiting hours. This includes the patient’s partner or designated support person, who can visit outside of visiting hours. Parkville visiting hours are 2pm-8pm. 
  • Gynaecology wards - Two (2) people (adult or child) are welcome to visit a patient at any one time during visiting hours. This includes the patient’s partner or designated support person, who can visit outside of visiting hours. Parkville visiting hours are 2pm-8pm. 
  • Complex Care and the Antenatal Ward – Two (2) people (adult or child) are welcome to visit a patient at any one time during visiting hours. This includes the patient’s partner or designated support person, who can visit outside of visiting hours. Parkville visiting hours are 2pm-8pm.  

Outpatients – patients coming in for an appointment

  • Outpatient clinics and imaging/diagnostic appointments – One (1) adult partner/support person may attend a clinic appointment with a patient, if required. Some clinical rooms, treatment areas and waiting areas have space limitations so partner/support person may need to wait elsewhere at times.
  • Day Surgery – Patients should attend alone. If assistance is required, one (1) partner or support person can drop a patient to Day Surgery. Our staff will contact the partner/support person when the patient is ready to be collected from the hospital.

Women’s Emergency Care

  • Women’s Emergency Care (WEC) – One (1) partner/support person may attend WEC with a patient, if required. Some WEC clinical rooms and waiting areas have space limitations so partner/support person may be asked to wait outside.

Children

  • Babies 12 months or younger may accompany their mother in our hospital buildings at any time.
  • Children are welcome to visit a patient staying overnight as long as they are accompanied by an adult. Please see details above. In exceptional circumstances, please contact the hospital before visiting.

Private appointments on level 2

  • Private Consulting Suites – One (1) partner/support person may attend appointment with private patients.

Frances Perry House

 

*If a Parkville Birth Centre patient or support person is COVID positive at admission, we will work with the patient and their support person to develop a safe and individualised plan during their stay. If you or your birth partner are COVID positive, please call us and let us know before your due date.

Sandringham permitted visitors
  • Special Care Nursery – Two (2) parents or guardians, or designated support person, per family are welcome to visit together at any time. No other visitors, and no children, are allowed except in exceptional circumstances. Families, please contact the nurse manager before visiting if exceptional circumstances apply.
  • Labour and birth – Two (2) support people, including a partner, may be with a patient during labour and birth with no time limit.
  • Maternity wards – Only one (1) person may visit a woman each day. This includes the woman’s partner or designated support person, who can visit outside of visiting hours. Visiting hours: 2pm-7pm.
  • Outpatient clinics – Patients must attend alone. Partner/support person can be on speaker phone or video call during appointment. In exceptional circumstances, please discuss your situation with our staff.
  • Children – Unless exceptional circumstances apply, please do not bring children to the hospital at this time.
  • Babies 12 months or younger may accompany their mother in our hospital buildings.
  • Food, flower and other non-essential delivery people are not permitted at this time.

In exceptional circumstances, such as end-of-life care, consideration to these visitor restrictions will be given. Please call the hospital at least two days before your visit, appointment or admission to discuss such a request.

Screening

There are screening measures in place for everyone seeking to enter our hospitals in Parkville and Sandringham.

Screening at Parkville

Patients and visitors are no longer required to scan a QR code and complete a digital questionnaire on entry to the Women’s. 

Instead, our Hospital Support Team will ask you a few questions.

Once you are permitted to enter the hospital you will be provided with a dated sticker and new face mask, and you will be asked to sanitise your hands.

Screening at Sandringham

Patients and visitors are required to scan the Alfred Hospital’s QR code for entry to the hospital.

At the Women’s clinic, you will be asked a few questions by the Hospital Support Team or midwife.

Once you are permitted to enter the hospital you will be provided with a dated sticker and new face mask, and you will be asked to sanitise your hands.

Conditions for permitted visitors

If you are a permitted visitor who has passed screening, you must:

  • Wear a hospital-supplied surgical face mask (or N95 mask if unvaccinated)
  • Keep at least 1.5m apart from others
  • Wash or sanitise your hands after using lifts, holding railings and every time you enter and exit the patient’s room 
  • Follow all directives from staff.
Visiting hours

Visiting hours are 2pm-8pm in Parkville and 2pm-7pm in Sandringham. Parents/guardians of babies in NICU and partners of patients on maternity wards may visit outside these hours.

Entry to the Women’s in Parkville between 7am and 8pm is via the Ground floor main entrance. From 8pm to 7am entry is via Women's Emergency Care. People arriving through the car park will be screened on the Lower Ground floor.

Entry to the Women’s in Sandringham between 8am and 8pm is via the main entrance. From 8pm to 8am entry is via emergency.



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