Your hospital visit or stay

During the COVID-19 pandemic, we have a number of safety measures in place to protect women, babies and families in our care.

Whether you’re coming to the Women’s for a clinic appointment, day surgery or any other reason, you may notice things are a little bit different.

We realise some changes may be disappointing for our patients and their families, but we ask for your understanding and patience as we work to ensure your health and safety. 

On this page, you can find the latest information if you are:

Have you returned from another state recently?

Restrictions are now in place for people who have returned to Victoria from other states. For some areas, people need to isolate at home and get tested. Please visit the DHHS Coronavirus website to find out what you must do if you have returned from another state.

If you are affected you will not miss out on the care you need. Please call us on 8345 2000 (Parkville) or 9076 1233 (Sandringham) to let us know and we will develop a plan for your care.

Coming to the Women’s for a clinic appointment

Whether you have an appointment with us in Parkville or Sandringham, you and your partner or support person will be screened before entry to the hospital, have your temperature checked and provided with a single-use surgical face mask to wear. In Parkville, you will also need to fill out an online form. This can be done on your phone, or an iPad at the screening desk. Please allow extra time for this on arrival. Find out more about screening.

If you need support, you can bring one (1) partner or support person with you to your appointment. If you have a baby (up to 12 months) you can bring them with you. To ensure physical distancing can be maintained, your partner or support person may be asked to leave the clinical room or waiting area.

Find out more about our visitor policy.

Coming to the Women’s to have your baby

If you are coming to give birth in Parkville or Sandringham, you can have two (2) support people with you throughout labour and birth.

You and your support people will be screened on entry. Find out more about screening. If your support person/s do not pass screening unfortunately, they will not be allowed to enter our hospital.

As there is no waiting area, your support people will be asked to stay in the birthing room with you, with reasonable exceptions.

When you move to the postnatal ward with your baby, you can have two (2) people (adult or child) visit you together during visiting hours: 2pm to 8pm. Your partner or primary support person is counted as one of these visitors but there is no time limit.

Please be aware, due to space limitations in some areas/rooms, your visitor/s may be asked by ward staff to step out of your room at times. This is to ensure physical distancing can be maintained.  

When you are discharged from hospital, you will still receive support through our postnatal care in the home program. Some of these appointments may be done in person or over the phone. 

Read more on our Advice for pregnant women page.

Coming to the Women’s to visit your baby in NICU or Special Care Nursery

Parents/guardians welcome at any time. Two (2) visitors (adults or baby's siblings) can visit together during visiting hours: 2pm-8pm. Maximum of 3 people per cot at any one time.

All parents, guardians, family members and visitors will be screened on entry to the hospital, have their temperature checked and provided with a single-use surgical face mask to wear. Find out more about screening.

Due to space limitations in some rooms, you may be asked to wait in another area while clinicians attend to your baby.

Coming to the Women’s for day surgery

On the day of your surgery, you will be screened at the hospital, have your temperature checked and be provided with a single-use surgical face mask to wear. Please allow extra time for screening on arrival. Find out more about screening.

Your designated support person can drop you off at the hospital. When you are ready to be picked up after your surgery, we will phone them to let them know. Your support person cannot wait in the hospital during your surgery. They will be able to enter the hospital to help you to a car after your surgery.

Staying at the Women’s as an inpatient

If you are staying with us on our antenatal ward, complex care ward or postnatal ward you can have two (2) people (adult or child) visit you during visiting hours: 2pm to 8pm. Your partner or primary support person is counted as one of these visitors but there is no time limit.

Your visitors will be screened on entry. Find out more about screening.

Accessing care at the Women’s by telehealth

Some of our patients have been identified as suitable for phone or video appointments. If you are one of these women you will be contacted directly and provided with details. Find out more about our telehealth service.

Food and flower deliveries

Flower and food delivery personnel are not permitted, but your partner/support person can bring flowers, food and other items in. 

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